Privacy Policy
Welcome to Muskingum Commercial Roofing, LLC (“Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website muskingumcommercialroofing.com (the “Site”) and when you interact with our services, including contacting us for estimates, evaluations, or service requests.
By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.
1. Information We Collect
We may collect the following types of information from you:
1.1. Personal Information You Provide
When you contact us, request a quote, or fill out a form on our Site, we may collect:
- Full name
- Business name (if applicable)
- Email address
- Phone number
- Mailing or job site address
- Project or service details
- Any other information you choose to provide voluntarily
1.2. Automatically Collected Information
When you visit our Site, we automatically collect certain information through cookies, analytics tools, and server logs, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our Site
- Referring websites or search queries
- Date and time of visit
This information helps us improve website performance, user experience, and security.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries, requests, and service quotes
- Provide, maintain, and improve our roofing services
- Communicate updates, promotions, or relevant information
- Conduct analytics and site performance tracking
- Comply with applicable legal obligations
- Protect our Site from fraud, abuse, or security threats
We do not sell, rent, or lease your personal information to third parties.
3. Sharing of Information
We may share information only in the following cases:
- With Service Providers: Trusted partners (such as hosting companies, analytics tools, or marketing providers) who assist us in operating the Site or performing business functions, bound by confidentiality agreements.
- With Legal Authorities: If required by law, subpoena, or to protect our legal rights and property.
- In Business Transfers: If Muskingum Commercial Roofing is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not disclose your personal information to any unrelated third party for their independent marketing or sales use.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience and gather usage analytics.
You may disable cookies through your browser settings, though some website features may not function properly as a result.
5. Email Communications and Opt-Out
By submitting your contact information, you may receive occasional emails from us regarding your service requests, new offers, or updates.
You can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
We comply with the CAN-SPAM Act of 2003 and honor all opt-out requests promptly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
While no online system is entirely secure, we take every precaution to ensure your data is handled safely and responsibly.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
8. Children’s Privacy
Our Site and services are intended for adults and business entities. We do not knowingly collect information from children under the age of 13.
If we become aware that we have inadvertently collected such data, we will delete it immediately.
9. Your Rights
Under Ohio data protection principles, you have the right to:
- Request access to personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal data, subject to legal exceptions
- Opt out of marketing communications
To exercise these rights, contact us.
10. Third-Party Links
Our Site may include links to third-party websites (such as suppliers or product manufacturers).
We are not responsible for the privacy practices or content of those external sites. We encourage you to review their individual privacy policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
Revisions will be posted on this page with an updated effective date. Continued use of the Site after such updates constitutes acceptance of the revised Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.